MOON BYUL
[C.I.T.T(Cheese in the Trap)] Global Video Call
MOON BYUL
[C.I.T.T(Cheese in the Trap)] Global Video Call
Shipping
When will my order be shipped out?
Your order will be shipped out
approximately 7 business days after
April 27, 2022 KST (sales closing date).
Why can’t I track my order?
As we reflect your purchase on the Hanteo Chart, it may take 2-7 business days to see updates to your tracking information.
Can I change the delivery address on my order?
You can edit the delivery address on our site before the sales end date on April 27, 2022 at 11:59 PM KST.
Package General
MOON BYUL 2nd Single Album [C.I.T.T (Cheese in the Trap)] (Random ver.
/ Poster Not Included)
[Jerry ver. / Cheese ver. / Trap ver.]
- JEWEL CASE 142*124*10mm / 3 ver.
- CD-R 118*118mm / 3 ver.
- BOOKLET 120*120mm / 16P / 3 ver.
- STICKER 75*65mm / 3 ver.
- PHOTO CARD 55*85mm / Random 2 out of 14
**All album versions will be distributed randomly, despite the total albums purchased.
*Album benefits are available in limited quantities; defects found on these items may not be replaceable.
*The external packaging (album's outer box) is just for the protection of the
goods inside the album; scratches, discoloration, or minor dents and defects
on the case cannot be the reason for an exchange or return.
MyMusicTaste Exclusive Gifts for Every ‘Purchaser’
- 1x MyMusicTaste Exclusive Photocard per album (1 Random Photocard out of 2)
*MyMusicTaste Exclusive Photocards will be distributed randomly despite the total albums purchased.
**Special Purchasers’ Event:
3 purchasers will be randomly selected to receive a 1 Random Signed Polaroid
*Photos for the Exclusive Photocard will be different from the preorder
MyMusicTaste Exclusive Gifts for Every ‘Winner’
- Signed Album + 1 Photocard
*All winners’ rewards will be shipped out after the fansign event, together
with the remaining items purchased in the associated order number.
*Photos for the WINNERS GIFT will be from the same set of images as the Purchaser’s gift.
Orders & Payments
Can I get a refund?
All sales are final and no refunds or order amendments are allowed.
How many items can I order? Is there a limit?
There is a limit of 20 albums per transaction. If you wish to
purchase more, please make another transaction. Each album you purchase will
count as one entry into the lucky draw.
Can I place a group order?
The minimum number of albums for a group order is 30 and group
orders will not count as participation toward the fansign
event.
Please refer to the related
Help Center article
and contact us
here
to place a group order.
The last day to place your final group order is by April 26, 2022 at 5:00 PM KST.
Winners' Selection
- The winners will be announced on
April 29, 2022 at 3:00 PM KST via an individually sent
email.
- The winner's ID card must match the information submitted via the
'Fansign Participant Information' section. Please ensure it is correct because
you can only edit this section on our site before the sales end date.
More
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Check out our Help Center: 'ONLINE EVENTS' category for more information.
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